Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Addison crews are already moving. Hirex Water Damage sends licensed technicians straight to your Addison address with extraction equipment already loaded and running.
We built our Addison branch after hearing the same complaint over and over from Addison, TX property owners — the "24/7" number that never actually answers. Every technician on our Addison roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Emergency Water Damage in Addison isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Addison, TX licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Addison, TX warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any Addison property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Addison call at a time.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Addison started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Addison line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Addison crews scale the response to match the loss — nothing gets a cookie-cutter response.
Our Addison units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Addison, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Addison businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Addison job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
Every Addison job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside Addison, TX means Addison response times usually beat the national average by a wide margin.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
Final moisture readings have to hit dry-standard before we consider a Addison job done, and getting there again is on us, not you.
Our Addison team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
The closest available technician is routed to your Addison property with equipment staged and ready.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
Our Addison technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Addison work order, not just in an ad. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Most Addison dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every Addison job, not an add-on option.
Our Addison on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
We regularly handle sewage backups in Addison using full containment, PPE, and EPA-registered antimicrobial products.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Yes, we regularly respond to commercial and multi-unit losses in Addison, including retail, restaurants, and office space.
Typical drying time runs 3-5 days for a Addison home, though a job that sat unaddressed longer can take longer to fully dry.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Our Addison guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
We cover Addison and the surrounding zip codes listed below, plus neighboring communities throughout Addison, TX.
Our Addison dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Addison, TX for larger losses. If your address falls inside or near Addison, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Addison, Addison, TXCall now and speak with a real Addison dispatcher, not a national call center.
Call +1-844-234-5373