A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Addison units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Too many Addison, TX families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its Addison operation differently. Every technician on our Addison roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Flood Damage Repair in Addison isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Addison, TX, so you're protected from the moment our truck pulls into the driveway.
Our Addison, TX-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Anyone in Addison who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Addison call at a time.
The most expensive Addison restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Addison team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our Addison teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Our Addison units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Addison homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Addison properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Addison crews are trained for exactly that protocol.
We apply antimicrobial treatment during every Addison drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
Every Addison estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Our Addison, TX warehouse keeps drying equipment close, which typically puts a Addison tech at your door inside an hour.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
Tell our Addison dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
A licensed technician heads to your Addison address with extraction and drying equipment already loaded.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
We measure moisture with instruments, not guesswork, and we won't sign off on a Addison job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Addison work order we issue. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.
"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Most Addison dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every Addison job, not an add-on option.
Around-the-clock coverage in Addison includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Addison insurance claim.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Blackwater and sewage response is a core part of what our Addison team does, not a job we sub out.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Commercial response is a regular part of our Addison work — restaurants, offices, and multi-unit buildings included.
Most Addison residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Quick extraction and drying in Addison significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
We stand behind every Addison job with a documented dry-standard guarantee and a 30-day callback policy.
See the zip codes and nearby cities listed below — our Addison crews cover that full radius.
Our Addison dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Addison, TX for larger losses. If your address falls inside or near Addison, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Addison, Addison, TXReach our Addison line directly and get a technician on the way today.
Call +1-844-234-5373